A.S.C.E.N.T.’s Privacy Policy
Effective Date: 9/24/2025
1. Introduction
A.S.C.E.N.T. (“we,” “our,” or “us”) is committed to protecting the privacy of our members and visitors. This Privacy Policy explains what information we collect, how we use it, and the rights you have regarding your data.
By using our website and services, you agree to this policy. If you do not agree, please do not use our services.
While SHS A.S.C.E.N.T. Club is an extension of the A.S.C.E.N.T. Club non-profit and official club of Santiago High School, GGUSD, neither organization may access or collect your data beyond anything described here.
2. Information We Collect
We may collect the following information:
- Personal Information: Names and email addresses for club membership and event registration (only when submitted by users).
- Chat Data: Messages sent through our live chat service (powered by Tawk.to).
- Automatically Collected Data: Non-personal information such as device type and website usage statistics (more below; cookies).
- Cookies: ascentclub.org automatically uses essential cookies from IONOS (web host) and Jetpack (plugin). These cookies track how many users open this website but do not collect any other personal information. As stated by CCPA/CPRA (and general) cookie laws, essential cookies may not be opted out of but must be disclaimed. Our essential cookies increase website performance, allow you to make accounts, and enable our AI chat service. We.
- We also use some non-essential cookies, which may be opted out of via our opt-out page available in our cookie pop-up. While more information is available at our opt-out cookie page we strictly use unessential cookies to track how many people visit our website and to insert backlinks (i.e., links to our Instagram account).
3. How We Use Your Information
We use the collected data for the following purposes:
- To communicate club updates and event details.
- To provide support through our live chat feature.
- To improve website functionality and user experience.
4. Children’s Privacy (COPPA Compliance)
Our website’s services are not intended for children under 13. If you are under 13, please do not submit any personal information or use the live chat service.
- Parental Consent: If we learn that we have collected information from a child under 13 without verifiable parental consent, we will delete it immediately.
- Parental Rights: Parents can request to review, modify, or delete their child’s information by contacting us at shsascent@gmail.com or contact one of our officers.
5. Live Chat and AI Disclaimer
Our website includes a live chat service powered by Tawk.to.
- By using the chat, you confirm that you are 13 or older.
- If you are under 13, do not use the chat feature.
- Messages sent through the chat may be stored and analyzed for service improvement.
If you believe a child under 13 has used our chat, please contact us to remove their data.
6. Your Rights Under CCPA (California Residents Only)
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):
- Right to Know: You can request a report on what personal data we have collected.
- Right to Delete: You can ask us to delete your personal information.
- Right to Opt-Out: We do not sell your information, but you can request to limit data collection.
To exercise these rights, please contact us at shsascent@gmail.com or contact one of our officers.
7. Data Protection & Security
We take appropriate security measures to protect your personal information. However, no online service is 100% secure. If you have concerns about data security, please contact us.
8. Third-Party Services
Our website uses Tawk.to for chat services. Their data collection practices are governed by their privacy policy, which can be found here.
9. Updates to This Policy
We may update this policy from time to time. Any changes will be posted on this page with the new effective date.
10. Contact Information
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:
📧 shsascent@gmail.com or contact one of our officers.